NCR Selfserv TM 21

Compact Lobby Cash Despenser

Introducing NCR latest innovation in the small footprint, cash dispense space. NCR SelfServ™ 21 helps financial institutions meet corporate environmental sustainability goals, reduce total cost of ownership and manage risk, all while benefiting from ease of deployment.

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Experience

Brand perception depends on the customer experience. SelfServ 21 offers your consumers a modern, digital-first experience with multi-touch display, integrated contactless card reader and dynamically adjustable media entry and exit indicators. Coupled with NCR Enterprise Software and ATM Marketing, SelfServ 21 unlocks a personlised user flow and increases ROI.

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Availability

ATM uptime matters. SelfServ 21 is powered by S2 Media Dispense Module. It has market-leading cassette capacity and drives longer replenishment cycles, keeping your device online for longer. With greater FRUs and State of Health indicators, S2 helps you get your ATM back up and running faster than other devices on the market. It uses 8% less power than its predecessor, letting you focus investments on other channels.

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Security

—SelfServ 21 has security built in. The combination of S2 Media Dispense Module and integrated cash exit and consumer portrait cameras protects your device against cash trap attacks and transaction reversal fraud. With the latest Skimming Protection Solution and NCR Secure, your consumers are protected against card skimming fraud too.

Technical Specifications

Product Dimensions

  • Height: 57.4” (1459mm), with CEN 1: 55.7” (1414mm)
  • Width: 38.6” (982mm), with CEN 1: 17.7” (450mm)
  • Depth: 35.1” (892mm), with CEN 1: 31.3” (794mm)
  • Weight: 1,407 lbs (638kg), CEN 1 safe: 1,146 lbs (520kg)

Consumer Interface

  • Display - 15” LCD multi-touch enabled, brightened color LCD with privacy feature
  • Dynamic active customizable color LEDs, directional and pulsing user guidance MEEIs or static green option
  • Keyboard - Recessed Encrypting PIN Pad (Polycarbonate or stainless steel)
  • Card Reader - EMV Ready, Smart Dip or Motorized IMCRW with Card Return on Power Failure (CROPF) and MEEI
  • Contactless enabled – Integrated reader (via card, smartphone, or smartwatch)
  • Biometrics ready
  • Audio - Optional high-quality public and/or private audio sound jack with volume control
  • Barcode Reader - 2D Barcode supports both 1D and 2D documents

Media Handling 2.0 Technology

  • Cash Dispense: S2 Media Dispense Module
  • Up to 60-note bunch size, 346mm cassette up to 2,800 notes
  • Vacuum-based with adaptive pick technology
  • Configurable purge bin with retract and single-note divert
  • Programmable carriage with built-in anti-cash trapping technology
  • 4 High or 5 High Options

Dispenser

  • S2 Media Dispense Module, 2-4 cassettes, bunch presenter
  • Configurable purge bin capability with retract and single-note divert
  • Anti-overfill cassette

Printers

  • Receipt Printer - 5" Roll Thermal Printer, capable of e-Receipts to mobile devices
  • Electronic Journal
  • Receipt Printer - 80mm 203dpi graphics thermal printer with options - retract, capture, or 2ST (two-sided thermal printing)
  • Journal Printer - 80mm 203dpi graphics thermal printer (Journal available as default)

Security

  • USB Protection and Parts Validation
  • Options - Fraudulent Device Inhibition, Enhanced Card Drive, Skimming Protection Solution (SPS) (MCMW only), Ink-staining, Solidcore Suite for APTRA
  • Integrated Flush Skimming Protection Solution, cameras for cash exit and consumer portrait
  • Alarms - Standard security alarm
  • UL437 topbox lock
  • Safes - CEN 1, CEN3, ENV

Environmental

  • Temperature – Standard: 50°F to 104°F (10°C to 40°C)
  • Humidity – 20% to 80%
  • Acoustics – Sound power 65db (A) idle, 68db (A) operating
  • Idle Power: 72 Watts

Servicing

  • Rear access or Front/Rear access with Self Service Assistant (SSA) and Auto Supervisory Entry
  • 7” LCD Control Operator Panel (Rear access only)

Operating Platform

  • Intel Celeron, 7th Gen i3 and i5 processor options
  • 2GB, 4GB, 8GB, or 16GB RAM
  • 250GB hard drive or 240GB SSD, optional secondary 1TB HDD
  • DVD-RW drive

Software

  • Windows 7 or Windows 10
  • APTRA software suite or APTRA XFS

Additional Information

  • Configuration and feature options dependent on Country and Region